Our Technology

Simply Better Communication
At PMAC, we recognize how important communication is in our daily lives, so we make certain we effectively communicate with our customers, business partners, and our co-workers. Time is another thing that appears to have significance to all of us and for some reason we never have enough of it.  So we asked ourselves; “What can we do as a company to address these two areas: to help our employees effectively disseminate information and manage their time at work?”

The answer to our question was…LenderLINK. LenderLINK is our proprietary, easy to use CRM software that interfaces with PMAC’s mortgage banking software applications. This application is an integral part of our daily business regimen. Our loan professionals utilize this tool to enhance the loan process experience for both their borrowers and their REALTOR® and business referral partners.

This tool provides all of the benefits of a world-class CRM allowing you to:

• track new opportunities 
• follow loans in progress in real time 
• create follow up tasks and email reminders 
• log and archive events, emails, faxes, phone calls and meetings 
• manage your past client database 
• run reports 
• perform mail merge

And, because LenderLINK integrates with our software applications, it provides you with a seamless process from the first phone call through funding.

Once you have submitted a loan package to processing, event-triggered auto-generated emails are sent out to the borrower(s) as well as to business partners on your behalf, keeping everyone informed and up-to-date on the status of the loan.